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One Day Cruise Passenger Guide

One Day Cruise Check-in and Boarding

Important Information

Please read carefully. This page has vital information about customs and immigration

Please make sure to check and comply with the Bahamas Travel Requirements due to COVID-19,. Go to:

Boarding card:
One Day Cruise Passenger Guide. All passengers must obtain their boarding cards on the same day as the departure of the ship . Return boarding cards can be obtained at the same time as outbound boarding cards. In the event that any passenger loses their boarding card, it will be verified that it has not been used and will be re-printed.

Check- in:
Check-in at Port Everglades commences at 5:30 am and the terminal gates close at 8:00 am sharp. We strongly suggest that passengers aim to arrive around 7:00 am. Upon return to Port Everglades please allow at least one hour for vessel clearance by local and federal authorities.

Check-in at Freeport harbor commences at 3:30 pm and the terminal gates close at 5:30 pm sharp.


Immigration and passport papers are your responsibility. Our Agents offer limited immigration and passport help only. Please contact the proper authorities for detailed information.

Immigration Help

Important information Vital records for the USA Bahamas Consulate – Miami Tel: 305-373-6295 Fax: 305-373-6312 for visa information. Not needed for USA and Canada. Please see if your country needs a visa

Passport for travel

On-board services

One Day Cruise Passenger Guide boasts two types of seating areas: Economy Class and First Class. The passengers who travel in the First Class -exclusively for those who have booked this option- can enjoy more tranquility and space, and also more privacy


Passenger lounges are equipped with audiovisual units which show entertainment videos (films, documentaries, etc.).


The ship has a bar service, with a wide range of products.


The one day cruise has a duty free shop, selling gifts, cosmetics and perfumes, candies, etc.

Smoke-free zone:

Smoking is not permitted inside the ship. Nor is it permitted in any of the company’s premises on land. The company would like to thank its passengers for respecting this regulation.


General requirements for baggage:>>
Two items of hand luggage are permitted for use during the crossing/cruise free of charge. Passengers must be able to carry their own luggage onto the ship in one trip. The carrier reserves the right to charge for any excess items and for baggage weighing more than 45 pounds regardless of the number of items. Luggage may only contain the passenger’s personal effects.

>>For the transportation of heavier luggage, passengers can use cargo bins (5.5 ft. x 5.4 height) at a price of $200 each, only on the crossing from Fort Lauderdale to Grand Bahama (Freeport).

Reservation of the cargo bins should be made in advance of the date of travel on the website, travel agency or by ringing the call center on 1-954-969-0069. Passengers should be at the terminal to load their cargo bin on the same day as they are traveling, between 6.00 am and 8.00am.

>>Passengers must comply with any applicable laws, regulations, tariffs, terms or conditions of the port or any third party service provider. Passengers may not take on board firearms, weapons, controlled or prohibited substances, or inflammable or hazardous items, or any contraband prohibited by local, state or national laws or noxious or offensive items or apparel, and passengers shall compensate the Carrier for any damage or costs caused thereby.

>>The ship’s officers and crew have the right to search baggage for any hazardous, controlled or prohibited substances. The Carrier is not responsible for any delay, detention, confiscation, damage or destruction of baggage or possessions by the authorities, or for the theft or loss of goods.

>>Animals cannot be brought aboard the vessel, except for guide dogs in the case of visually impaired passengers.

>>All baggage must be securely packed and distinctly labeled with passenger’s full name and address. Baggage not claimed upon arrival of the ship will be stored at the passenger’s risk and expense, and shall be deemed abandoned if not claimed within 10 days.

>>The passenger agrees that the Carrier’s liability for loss or damage to baggage, valuables or personal property is limited under all circumstances to $250 USD per passenger.

>>The Carrier shall not be liable for any loss of or damage to money, jewelry, cameras, electronics, documents or any other personal property which the passenger retains in their possession. Valuables and other goods may be carried but are done so solely at the risk of the passenger. Items deemed to be valuable may be declared once on board and handed to the Captain for safekeeping, although the Carrier does not accept any responsibility for their loss or theft.

>>These restrictions may only be waived by the Carrier in writing addressed to the passenger in exchange for an additional fee. Passengers are advised of the availability of travel insurance to cover the cancellation of or disruption to the crossing and the protection of valuables.


Please note that all travel documents listed below including visas, passports and alien resident cards must be valid for a minimum period of one month from the date of travel. As required by US government:


In accordance with Customs, Border Protection (CBP) regulations, please be advised that all U.S. Citizen adults and minors must be in possession of a current, valid passport as of, April 23, 2018.

*Note that Birth Certificates, Photo I. D, and naturalization documents ( Naturalization certificate) will no longer be accepted* Only PASSPORTS will be accepted for international travel. This applies to our day trip and overnight packages.

People with reduced mobility

Both the Bahamas Express on-board and land staff is available to assist passengers with reduced mobility (people with any kind of mobility issues who cannot cope on their own, those with visual or auditory impairment, the elderly, pregnant women, etc.) to board the ship and during the crossing.

Passengers with reduced mobility are advised to state this both when booking and checking in, so that they can be given the care that is right for them. Passengers reserving online have the option of filling in the Remarks field with details regarding any care or particular assistance they may require in emergency situations.

The fast ferry One Day Cruise has the following services adapted to people with reduced mobility:

Passengers with reduced mobility should board the ship in a vehicle driven into the garage and parked next to the elevator, which will take them directly to the passenger lounge.

Reservation and purchasing channels

Bahamas Express tickets can be reserved online and bought on this website by CLICKING HERE
or call
Telephone: 954 969 0069

Call time: Mon to Fri 8.00 am to 10.00 pm
Sat 9 am to 6 pm / Sun 10 am to 4 pm

Incident warnings

Bahamas Express’ goals of punctuality and comfort may be modified if the weather conditions inhibit a comfortable and safe crossing; in these cases, the company’s aim is to keep the passengers informed at all times, with several channels and communication systems in place to carry this out.


The priority of the captain and the crew on-board the Bahamas Express is the passenger’s safety. For this reason, the One Day Cruise  — as well as strictly complying with all pertinent services— includes additional safety equipment.

By complying with the international safety regulations, the Bahamas Express staff will request that passengers show their Passport and boarding card in order to access the pre-boarding zone. The port authorities control passengers’ access and baggage using scanners and walk through metal detectors.

The application of international safety regulations involves restricting access to certain areas of the ship (such as the hold, where it is not permitted to take photos or make videos). The restricted access areas are duly indicated, therefore passengers are asked to respect this regulation, as well as the other safety and protection measures.

The ship also has closed circuit television which records images to ensure proper surveillance of the ship and passengers with regards to any type of unlawful acts which may be committed on board.

Passengers have the option of providing details regarding the particular care or assistance they may require in emergency situations. Passengers booking online may fill in the Remarks field.

Restricted Articles:
Passenger(s) shall not carry in their baggage or bring on board weapons, explosives or inflammable or other dangerous or harmful articles of any kind including narcotic drugs (except with a doctor’s prescription).

No food or beverages can be brought on-board.

The One Day Cruise  del Río is a high speed ship, and for safety reasons its deck cannot be accessed during the crossing (although it can be accessed whilst the ship is docked in port or when traveling at a reduced speed during the port exit and entry maneuvers).

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